pal 777 Privacy Policy – How We Protect Your Data

pal 777 operates the online gaming platform at pal777.net, providing Filipino players with access to games including Color Game, Tongits, JILI Slots, bingo, basketball betting, NBA betting, and virtual sports. For the purposes of this Privacy Policy, pal 777 acts as the data controller — meaning we determine why and how your personal information is processed when you use our platform.

This Policy applies to all users of pal777.net, including visitors who browse without registering, registered players who hold an active account, and former account holders whose data we retain in accordance with applicable law. If you access pal 777 through a mobile browser or any application linked to pal777.net, this Policy covers that access as well.

pal 777 collects only the data we genuinely need to operate the platform and comply with our legal obligations. Here is a summary of what we collect and why:

We do not collect sensitive categories of personal data — such as health information, political opinions, or biometric data — unless you voluntarily provide them in the context of a responsible gaming self-assessment or a support interaction.

pal 777 collects your personal information through the following channels:

• Direct registration — when you create a pal 777 account and complete identity verification, you provide your name, date of birth, contact details, and payment information directly.
• Account activity — every time you log in, place a wager, deposit funds, or request a withdrawal, pal 777 records the relevant transaction and gaming data automatically.
• Support interactions — if you contact our support team via email or in-platform chat, we retain records of that communication.
• Cookies and similar technologies — when you visit pal777.net, our servers collect technical data about your device and browsing behaviour. See Section 6 for full cookie details.
• Payment providers — when you use GCash, Maya, or any other supported payment channel, that provider may share transaction confirmation data with pal 777 to reconcile your account balance.
• Identity verification partners — pal 777 may use third-party services to verify government-issued ID documents. These partners are contractually obligated to handle your data securely and only for the purpose of verification.

pal 777 processes your personal data only where we have a valid legal basis to do so. The purposes and corresponding bases are:

• To operate your account and provide gaming services — this is necessary for the performance of the contract between you and pal 777 when you register and play.
• To verify your identity and age — required by regulation to ensure only eligible players (21 and above) can hold a pal 777 account.
• To process deposits and withdrawals — essential for the delivery of our financial services to you in Philippine pesos.
• To detect and prevent fraud and money laundering — pal 777 has legal obligations to monitor transactions and report suspicious activity to the relevant Philippine authorities.
• To provide responsible gaming tools and monitoring — pal 777 uses gaming data to identify patterns that may indicate a player is experiencing gambling-related harm, so we can intervene appropriately.
• To send account-related communications — security alerts, password resets, transaction confirmations, and important policy updates.
• To send marketing communications — only where you have given explicit consent. You can withdraw this consent at any time through your account settings or by contacting support.
• To improve the pal 777 platform — aggregated, anonymised usage data helps us understand which features work well and where we need to improve.

pal 777 does not sell your personal data to third parties for their own commercial purposes — full stop. We share data only in the following circumstances:

• Payment processors — GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other supported payment channels receive the minimum data necessary to process your transactions.
• Identity verification services — third-party KYC providers who verify your government-issued ID on our behalf, bound by strict data processing agreements.
• Regulatory and law enforcement authorities — pal 777 will disclose data to the appropriate Philippine government agencies when required by law, court order, or to fulfil our anti-money laundering obligations.
• Technology and hosting partners — cloud infrastructure, security, and analytics providers who process data solely on pal 777's instructions and under confidentiality agreements.
• Responsible gaming organisations — in limited circumstances where pal 777 is required or considers it necessary to refer a player to a problem gambling support service.

Any third party that receives pal 777 player data is bound by contractual obligations that require them to handle it securely, use it only for the defined purpose, and delete it once that purpose is fulfilled. pal 777 remains accountable for third parties' handling of your data under these arrangements.

When you visit pal777.net, cookies and similar technologies are placed on your device. A cookie is a small text file that helps websites recognise returning visitors and remember preferences. pal 777 uses the following types:

• Essential cookies — required for the platform to function. These keep you logged in during a session, maintain your cart when buying bingo cards, and enable security features. These cannot be disabled without breaking core functionality.
• Analytics cookies — anonymised data about which pages you visit and how you navigate the site. This helps pal 777 improve load times and user flows. You can opt out of analytics cookies through the cookie preferences panel.
• Preference cookies — store non-sensitive settings like your preferred language or the last game category you browsed.
• Marketing cookies — only active if you have opted in. These allow pal 777 to show relevant promotions based on your activity on the platform. You can withdraw consent at any time.

You can manage cookie preferences through your browser settings or through the cookie preferences panel on pal777.net. Blocking essential cookies will affect your ability to use core platform features including login.

pal 777 keeps your personal data only for as long as it is needed for the purpose it was collected, or as required by Philippine law and our regulatory obligations. In practice this means:

• Active account data is retained for the entire period your pal 777 account is open, plus a minimum retention period after closure as required by applicable anti-money laundering and gaming regulations.
• Financial transaction records are retained for a minimum of five years after the date of the transaction, in line with Philippine financial record-keeping requirements.
• Identity verification documents are retained for the minimum period required by regulation after account closure.
• Support communications are retained for up to three years to allow for dispute resolution and quality assurance.
• Analytics data is aggregated and anonymised before the end of the calendar year in which it was collected.

Once the applicable retention period expires, pal 777 securely deletes or anonymises your data so that it can no longer be linked back to you as an individual.

pal 777 takes the security of your personal data seriously and applies technical and organisational measures appropriate to the risk. These include:

• Encrypted connections (TLS/HTTPS) across all pages of pal777.net, ensuring data in transit between your device and our servers cannot be read by third parties.
• Encrypted storage of sensitive account and financial data at rest.
• Access controls limiting which pal 777 team members can access personal data, based on the minimum necessary for their role.
• Regular security assessments to identify and address vulnerabilities in the platform.
• Fraud monitoring systems that flag unusual account activity for review.

No digital platform can guarantee absolute security. If you suspect your pal 777 account has been compromised, change your password immediately and contact support at support@pal777.net. pal 777 will never ask for your password or OTP via email or chat.

Under the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules, you have the following rights regarding your personal data held by pal 777:

• Right to AccessRequest a copy of the personal data pal 777 holds about you, how it is being used, and who it has been shared with.
• Right to RectificationAsk pal 777 to correct inaccurate or incomplete personal data in your account.
• Right to ErasureRequest deletion of your personal data where it is no longer necessary for the original purpose and no legal obligation requires retention.
• Right to ObjectObject to processing of your data for marketing purposes. You can also object to other processing based on pal 777's legitimate interests.
• Right to RestrictionAsk pal 777 to pause processing of your data while a dispute about accuracy or legitimacy is resolved.
• Right to Data PortabilityReceive your personal data in a structured, machine-readable format to transfer to another controller where technically feasible.
• Right to DamagesSeek compensation if you have suffered harm as a result of pal 777 breaching its data privacy obligations.

To exercise any of these rights, contact support@pal777.net with "Data Privacy Request" in the subject line. pal 777 will respond within 15 business days. We may ask you to verify your identity before processing the request to protect account security.

pal 777 is strictly for players aged 21 and above. We do not knowingly collect personal data from minors. If pal 777 becomes aware that a person under 21 has created an account, we will close that account immediately, delete the associated personal data as quickly as regulation allows, and return any deposited funds to the payment source following applicable verification.

If you are a parent or guardian and believe a minor has registered on pal 777 using your details or their own, please contact support@pal777.net without delay so we can take immediate action.

pal 777 reviews and updates this Privacy Policy periodically to reflect changes in how we operate the platform, new regulatory requirements, or improvements to our data practices. When we make significant changes, we will:

• Post the revised policy on this page with an updated "Last Updated" date.
• Send a notification to all registered pal 777 account holders via their registered email address where the changes materially affect their rights.

Your continued use of pal 777 after the effective date of any update constitutes acceptance of the revised Policy. We recommend bookmarking this page and checking back periodically, especially before making significant account changes or large transactions.

If you have any questions, concerns, or requests relating to this Privacy Policy or how pal 777 handles your personal data, please get in touch. We take every privacy enquiry seriously and respond as quickly as possible.

• Email: support@pal777.net — use subject line "Data Privacy Request" for fastest routing.
• In-platform: Log in to your pal 777 account and use the Help section to submit a support ticket.

If you are not satisfied with pal 777's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the authority responsible for administering and enforcing the Data Privacy Act of 2012.